Privacy

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

The item must be in the same condition as when you received it—unused, with tags attached, and in its original packaging—to be eligible for a return. You will also need your receipt or proof of purchase.

To initiate a return, please contact us at julianqenicu79@gmail.com. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. We will not accept items returned without prior authorization.

For any questions regarding returns, please contact us at julianqenicu79@gmail.com.

Damages and Issues
Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the problem and resolve it.

Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), made-to-order products (like custom orders or personalized items), and personal care items (like beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase of the new item.

14-Day Cooling-Off Period in the European Union. Notwithstanding the above, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without needing to provide a reason. As in the previous case, the item must be in the same condition in which you received it, unused, with tags attached, and in its original packaging. You will also need to have the receipt or proof of purchase.

Refunds
We will notify you when... OVERVIEW
Welcome to Smart Rings. The terms "we" and "our" refer to Smart Rings. Smart Rings operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Smart Rings is powered by Shopify technology that enables us to provide the Services.

The following terms and conditions, and all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service and the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province in which you reside and that you have given us your consent to allow any of your minor children to use the Services on devices that you own, purchase, or operate.

To use the services, including accessing our online stores, browsing them, or purchasing any product or service we offer, you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, or assign your account to another person, nor grant any licenses associated with your account.

SECTION 2: OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please be aware that the colors or appearance of the product may differ from how they appear in your home.